| Definition | Source |
| Is the information protected against loss or unauthorized access? | EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
Related Characteristic: Data access control
| Definition | Source |
| 1) Is there a continuous and unobstructed way to get to the information?
2) Can the infrastructure match the user’s working pace? |
EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
Related Characteristic: Continuity of data access
| Definition | Source |
| Can all of the information be organized and updated on an on-going basis? | EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
Related Characteristic: Data maintenance
| Definition | Source |
| Is the information processed and delivered rapidly without delays? | EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
Related Characteristic: Data punctuality
| Definition | Source |
| Is the information precise enough and close enough to reality? | EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
Related Characteristic: Accuracy to reality
| Definition | Source |
| Is the scope of information adequate? (not too much nor too little). | EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
Related Characteristic: Data volume
| Definition | Source |
| Is the information upto-date and not obsolete? | EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
Related Characteristic: Data freshness
| Definition | Source |
| Is the information free of distortion, bias, or error? | EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
Related Characteristic: Objectivity
| Definition | Source |
| Is the background of the information visible (author, date etc.)? | EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
Related Characteristic: Traceability
| Definition | Source |
| 1) Can the information process be adapted by the information consumer?
2)Can the information be directly applied? Is it useful? 3) Does the information provision correspond to the user’s needs and habits? |
EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer. |
Related Characteristic: Usefulness and relevance